Privacy Notice
Applies to all Giggles and More clubs | Reviewed: November 2026 | Next review: November 2027
1. Who We Are
Giggles and More Ltd, 8 Deer Park, Fairways Business Park, Livingston, EH54 8GA, is the data controller for the personal information we collect about children, parents and carers. You can contact us about data protection at contact@gigglesandmore.co.uk.
2. What Information We Collect
- Child’s details: name, date of birth, address, school and class, health and medical information, allergies and dietary needs, additional support needs, and photographs (with consent).
- Parent and carer details: names, addresses, phone numbers, email addresses, and details of people authorised to collect.
- Records of care: registers, personal plans, accident, incident and medication records, observations and any safeguarding records.
- Financial information: invoices, payments and childcare account details.
3. Why We Use It and Our Lawful Basis
| Purpose | Lawful basis under UK GDPR |
|---|---|
| Providing childcare and meeting our contract with you | Contract |
| Meeting the requirements of the Care Inspectorate, HMRC and other legal duties | Legal obligation |
| Keeping children safe, including sharing information to protect a child | Legal obligation; vital interests; public task |
| Health and dietary information needed to care for your child safely | Explicit consent or substantial public interest (safeguarding and care) |
| Photographs on our website or social media | Consent |
4. Who We Share It With
We only share information when we need to and when the law allows. This may include the Care Inspectorate, your child’s school (with your consent), the local council’s children’s services, NHS services, Police Scotland, HMRC, Tax-Free Childcare or voucher providers, and trusted suppliers who help us run the service, such as our childcare management and staff systems. We never sell your information.
5. How Long We Keep It
We keep information only for as long as needed, in line with our Records Retention Policy.
6. Your Rights
You have the right to:
- be told how your information is used
- see the information we hold (a subject access request)
- ask us to correct information that is wrong
- ask us to delete or restrict your information in some circumstances
- object to some uses of your information
- withdraw consent at any time where we rely on consent.
7. Complaints
If you are unhappy with how we have used your information, please tell us first at contact@gigglesandmore.co.uk. We will acknowledge your complaint within 30 days and respond without undue delay. If you are still unhappy, you can complain to the Information Commissioner’s Office: www.ico.org.uk, 0303 123 1113.
Scotland’s Health & Social Care Standards
Responsive Care and Support
4.18 – I benefit from different organisations working together and sharing information about me promptly where appropriate, and I understand how my privacy and confidentiality are respected.